How Cabbagetown Pet Clinic closed on original terms after losing a vet mid-deal..
About Cabbagetown Pet Clinic’s successful partnership with MVG.
Partner Overview
Cabbagetown Pet Clinic
Dr. Jennifer Day
The Challenge
Cabbagetown Pet Clinic had everything a buyer looks for—strong operational metrics, a loyal community following, and years of careful practice building behind it. Dr. Jennifer Day was deep into the due diligence period of a high-value sale when the situation shifted overnight. The practice lost veterinary support, putting clinical output, revenue, and the sale itself in jeopardy.
Mid-deal staffing disruptions are the kind of event that can quietly unwind months of work—buyers reassess, lenders pause, terms get reopened. Dr. Day needed an advisory team that could stabilise the practice and keep the sale moving in parallel, without one undermining the other.
The MVG Approach
MVG moved quickly to protect both the practice and the sale:
- Hands-On Support: Mobilised within days of the staffing loss to triage the disruption alongside Dr. Day.
- Operational Continuity: Implemented emergency staffing to backfill the vacant veterinary position and hold clinical output steady.
- Proactive Communication: Built continuity plans that reassured staff and gave the buyer a clear picture of what was happening on the ground.
- Collaborative Coordination: Worked directly with the buyer to preserve confidence and keep momentum through the closing process.
- Expert Representation: Held the line on the original sale terms while the operational fixes took hold.
The Results
The sale closed successfully on its original terms, preserving the enterprise value Dr. Day had spent years building. Revenue continuity through the disruption meant the buyer never had cause to renegotiate, and the closing came together with all parties aligned. What could have ended the sale became, in the end, a demonstration of how the practice held up under pressure.
“Losing a vet mid-deal could have ended everything. myVETgroup stayed calm, found solutions, and protected everything I had built.“
— Dr. Jennifer Day
Why It Worked
A practice sale isn’t a quiet event—staffing changes, clinical surprises, and timing pressures are normal, not exceptional. What matters is having an advisor who can absorb the disruption, stabilise the operation, and keep the buyer aligned without reopening the foundation of the sale.
We’ve helped practice owners like Dr. Day protect what they’ve built, even when the unexpected lands mid-process. You could be next.
